Class 3: Email Communication & Digital Etiquette

Learning Objectives:

• Understand email as a professional digital communication tool
• Learn the anatomy of a proper email
• Practice writing clear, respectful emails
• Distinguish when to use email versus other communication methods

Key Topics:

• Email vs. text messages vs. letters
• Five essential email components:
  1. Subject line (descriptive and concise)
  2. Greeting (appropriate for audience)
  3. Body (clear purpose and request)
  4. Closing (professional sign-off)
  5. Signature (name and relevant information)
• Professional vs. casual email addresses
• Email etiquette: To, CC, BCC fields
• When NOT to send an email (urgent matters, emotional responses)

Activities:

• Email writing practice: Students compose emails to teachers requesting clarification
• Peer review: Evaluating sample emails for appropriateness
• Role-playing: Scenarios where email is/isn’t appropriate
• Creating professional email signatures